Return Policy

Service Satisfaction

We strive to provide quality repair services that meet your expectations. If you are not satisfied with the work performed, please contact us within 14 days of receiving your repaired garment.

Revision Policy

If you have concerns about the repair work, we will review the situation and may offer revisions or adjustments at no additional cost, provided the request is made within the specified timeframe and the concerns are reasonable.

Refund Policy

Refunds may be considered on a case-by-case basis for services that do not meet the agreed-upon specifications. Refund requests must be made within 14 days of service completion and will be evaluated based on the specific circumstances.

Damaged Items

If your garment is damaged during our repair process, we will work with you to resolve the situation. This may include repair of the damage, replacement if possible, or other mutually agreed-upon solutions.

Client Responsibilities

Clients are responsible for accurately describing the condition of garments and repair needs. Any additional work required due to undisclosed damage or changes in requirements may result in additional charges.

Dispute Resolution

We are committed to resolving any disputes fairly and promptly. Please contact us directly to discuss any concerns, and we will work with you to find a satisfactory resolution.

Contact Us

For questions about returns, revisions, or refunds, please contact us at:

Email: info@vrozelonkhod.world
Phone: +1 (208) 232-7009
Address: 920 Dolbeer St, Pocatello, ID 83204, United States